Our training programme is spread over a three-year period and features tailor made scenarios prepared by Coptersafety instructors. These rotate every six months to ensure that pilots trained by us will not get used to a fixed environment. This is an important detail which is often overlooked in many training programmes. A pilot should be constantly alert, and we achieve this by switching the available scenarios. We leave no room for weariness and believe that this approach raises both customer satisfaction and the effectiveness of our trainings.
At the same time, we remain open and flexible. We look for ways of adjusting our standards based on received feedback and can also adapt our trainings to fit any needs of our customers. But we also add a special, personal touch to them.
Be open and share..
Before joining us at Coptersafety, pilots receive handouts with all training objectives clearly indicated. They are made aware of what will be covered and can start preparing in advance. Then, before the actual simulated sessions start on site, they take part in a briefing that covers all the need to know items.
Here we offer a unique and personal approach. Our briefing sessions are interactive. It is not the instructor who addresses the pilot with him or her only listening. The briefing is based on open questions, which have to be answered in a descriptive way. This ensures that the pilots are mentally prepared and our instructors have a clear understanding of the crew’s knowledge. It also allows to put more focus on areas that need extra attention. This training method also extends to the debriefing. Pilots are asked about what they did right, why they did it, and how any potential improvements could be applied.
By making this whole process interactive, a better connection with the pilot is formed. We keep it positive and leave him or her feeling well after leaving the training session. We believe that learning is more efficient if it features clear and honest two-way communication. Even if it means telling our customer that additional training is needed.
..But also listen
We take pride in our commitment to ensuring the safety of pilots and having the proper personnel to provide training. All of our instructors are also experienced pilots who have operated in various locations and scenarios. Thanks to this, we can ensure that the experience and knowledge they share is based on real life situations, proficiency in flying different helicopters and time spent in the air.
We are convinced that our special blend of interactivity, fair communication, experience and flexibility makes our offering unique and valuable. Combining it with continuous self-development is our way of evolving our passion for safety and sharing it with our clients.
As an instructor my mission is accomplished when our customers leave Coptersafety Training Base with smile on their face and to be better prepared for their future missions.
Ivar Koster is the Chief Flight Instructor at Coptersafety. He has over a decade of professional experience as a pilot, instructor and maintenance engineer. Ivar has provided training globally, from Europe, Asia, Africa, North America and the Middle East and is the holder of licences including EASA ATPL (H), TRI/TRE/UK/CRMI, ATPL (H) and TRI/TRE (AE).
“Provide an interactive and customer oriented training environment with clear and transparent training objectives.”